Shipping policy
Shipping Policy
Last updated: September 2026
Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.
Domestic Shipping (Australia)
- Standard Shipping — 5–15 business days
- Express Shipping — 2–5 business days
International Shipping We ship to 27+ countries worldwide.
- Standard International — 10–20 business days
- Free International Shipping — available on qualifying orders (10–20 business days)
Delivery times may vary depending on customs processing in your country.
Customs & Duties International orders may be subject to import taxes, customs duties and fees levied by your country. These charges are the buyer's responsibility and are not included in our product prices or shipping costs.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Lost or Delayed Packages If your order hasn't arrived within the expected timeframe, please contact us at superfriedup@gmail.com with your order number and we'll investigate promptly.